Fintech companies aim to elevate the customer experience of the finance companies. The integral features of fintech companies are business automation, CRM software, Account management and many more. Finance companies are able to maintain transparency with their customers through the use of their fintech softwares. Majority of the finance companies tend to face challenges related to the tracking of loan defaulters & repaying the amount. Inclusion of fintech softwares in the working processes can eliminate these challenges of finance companies.